SHUBIN Machinery Warranty Service

SHUBIN Machinery’s After-sales Guarantee is:

  • Equipment installation and debugging

We provide professional installation and debugging services to ensure the equipment works properly. (We can go to your factory if necessary).

  • Technical training

We provide customers with comprehensive technical training, including knowledge of equipment operation, maintenance, and troubleshooting, to help customers make full use of their equipment.

  • Maintenance service

We will check online and help customers solve the problem as soon as possible. If there is a need to send accessories, we will do it immediately after troubleshooting the problem. Usually, our lasers have a two-year warranty, and other machine accessories have a one-year warranty. During the warranty period, we will send a new one for free.

  • Provide spare parts

We can provide customers with spare parts for equipment to ensure timely replacement and repair of equipment parts and reduce downtime.

  • Remote support

We can help customers solve equipment operation and troubleshooting problems through remote technical support and quickly respond to customer needs.

We have always taken customer satisfaction as our primary goal and are committed to providing customers with high-quality after-sales services. If you encounter any problems while using our equipment, please get in touch with us, and we will do our best to solve your problems.

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